Problem Resolution

We have the upmost belief you will be ecstatic about your purchase we offer one of the best refund policies you will ever find. If you want your money back, just ship the ornament back to us and we will refund your purchase + initial shipping cost. Sorry, but we cannot cover return shipping be we find USPS First Class very affordable. It's that easy! All we ask is that you let us know there was a problem and you are sending the ornament back. We’ll refund your money as soon as we receive the returned ornament.